Completing the
Installation
When the Mac OS X Installer has finished, the
bulk of the installation process is complete; but you should
perform a few recommended steps to ensure an optimal user
experience with the new operating system.
Configuring with Setup Assistant
When the installation is complete, the Installer
restarts the computer and Setup Assistant opens to gather
information necessary to register Mac OS X and create a new user
account. If Mac OS X was installed previously, Setup Assistant will
not run automatically because the user accounts and configurations
are kept from the original installation.
For the purpose of
following the exercises in this book, you should make the
selections explained on these pages. However, if you are
comfortable with the installation process and know what you are
doing, feel free to configure Mac OS X differently.
NOTE
If you don't type anything in the Setup
Assistant, after a few minutes you'll hear instructions on how to
use VoiceOver to set up your computer. VoiceOver, new in Mac OS X
10.4, is available only in English. For more information on
VoiceOver, see "Mac OS X Accessibility
Support" in Lesson
6, "Application Environments."
1.
|
At the "Welcome" screen, select United States,
then click Continue.
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2.
|
Select "Do not transfer my information," then
click Continue.
If you want to transfer information from another computer, see the
" Transferring Information
with Migration Assistant" section later in this lesson.
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3.
|
Select the appropriate keyboard layout, then
click Continue.
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4.
|
Select the wireless network you wish to join,
then click Continue.
This step appears only if your computer has an AirPort Card or
AirPort Extreme Card installed.
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5.
|
If the networking settings aren't supplied
automatically by DHCP, enter the information necessary to establish
an Internet connection, then click Continue.
This information is usually provided by your ISP or network
administrator.
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6.
|
When asked for your Apple ID, click
Continue.
If you already have an Apple ID or create a new one, the system
will be configured to use your Apple ID for tasks such as buying
songs from the iTunes Music Store. For purposes of this book, it's
not necessary to enter an Apple ID.
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7.
|
In registration, press Command-Q, then click
Skip when prompted to skip the remaining registration and setup
process.
There's no need to register Mac OS X for
purposes of following the exercises in this book; but if you fill
out this screen, your information is sent to Apple along with some
basic system configuration details to be used for statistical
purposes. You can read more about Apple's privacy policy by
visiting www.apple.com/legal/privacy.
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8.
|
At the "Create Your Account" screen, enter the
following information:
- Name: Apple Admin
- Short Name: apple
- Password: apple
NOTE
The passwords used in this book are not good examples of secure passwords. They
are used only for simplicity's sake. Use a more secure password if
your computer contains sensitive information.
 If you are on a
network that uses NetInfo directory services, you are prompted to
use your account information from a server or to create a new local
account. If your network does not use NetInfo, you are prompted to
create a local account. The initial local account is an
administrator account that allows you to change settings in System
Preferences, install applications, and use certain utilities. For
purposes of following along with the examples in this book, use
Apple Admin as the name of your new administrator account.
NOTE
Information about creating and managing
additional user accounts is presented in Lesson 3, "User Accounts."
When you create a local account, a short name is derived from the
account name you entered. You can change the short name now if you
like; however, once you create the account, the short name is
permanent and you cannot change it without resorting to a
third-party utility such as ChangeShortName. The short name is
commonly used for command-line login, File Transfer Protocol (FTP)
or ssh login, and email accounts. The short name is
typically eight lowercase characters. However, with Mac OS X 10.3
and higher, the short name can be up to 255 bytes in length. (The
number of characters can vary depending upon the language used, but
using two bytes per character is a safe rule of thumb.) The short
name cannot contain spaces or special characters (< > '"* { }
[] () ^! # | & $? ~). You can use either the user name or the
short name to log in to Mac OS X.
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9.
|
Click Continue.
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10.
|
Select your time zone, and click
Continue.
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11.
|
If prompted, set the time and date. Click
Continue.
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12.
|
Click Done, and the Finder appears.
Welcome to Mac OS X! You can now eject the Mac OS X Install
DVD.
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You can quit the Setup Assistant after you have
created the first user account, but you will need to complete the
Mac OS X configuration, including network settings, using other
utilities.
Transferring Information with
Migration Assistant
Mac OS X 10.4 includes the Migration Assistant,
which automates the migration of user information from any Mac OS X
volume or partition, whether in another Macintosh or on an external
drive.
To transfer information from a Macintosh
computer running Mac OS X version 10.1 or later, first start your
older computer and press the T key until the FireWire logo appears
on screen, indicating the computer is in Target Disk Mode. Using a
standard FireWire cable, connect the older computer to the newer
computer. Launch Migration Assistant (/Applications/Utilities) on
the newer computer and follow the onscreen prompts to transfer
your home folder data, applications, user accounts,
and most preferences from the older computer to the newer one. For
more information, refer to Knowledge Base document 25773, "Mac OS X
10.3: Transferring data with Setup Assistant frequently asked
questions (FAQ)."
NOTE
Migration Assistant does not transfer all data
from the older computer. Some preferences and File Vaultprotected
user accounts are not transferred. Also, you might need to upgrade
or reinstall some transferred applications before they will
function correctly on the new operating system and computer.
Configuring System Preferences
After you have used Setup Assistant to complete
the initial configuration of Mac OS X, you can further configure
the operating system using System Preferences. System Preferences
is located in the main Applications folder, but it can also be
opened by choosing it from the Apple menu or by clicking its icon
in the Dock.
System Preferences
displays a collection of icons, each representing a collection of
settings that can be configured. By default, the icons are grouped
into four categories: Personal, Hardware, Internet & Network,
and System. If you prefer, you can change System Preferences to
display the icons in alphabetical order by choosing View >
Organize Alphabetically. The View menu also provides a complete
list of the panes, allowing you to go directly from one System
Preferences pane to another. Be aware that the System Preferences
window may look different from the following screenshot if the user
has added third-party preference items.
When you make changes in System Preferences, Mac
OS X stores your settings in individual .plist files. If a System
Preferences pane displays an icon of a lock in the lower-left
corner, it means that particular preference affects all users. As
such, to make changes to that setting, you must first authenticate
as an administrator. Systemwide preference files are stored in
/Library/Preferences. Conversely, panes without the lock icon
control settings specific to the currently logged-in user, and
changes are stored in ~/Library/Preferences.
Finding System Information
You can choose Apple > About This Mac to find
basic system information such as the operating system version,
amount of memory installed, and the processor type and speed. Click
the version number to display the Apple engineering build number;
click it again to display the computer's serial number.
NOTE
Earlier Macintosh computers, such as Power Mac
G3 (Blue and White), are unable to display the computer's serial
number.
Click the More Info button to launch System
Profiler, which provides detailed system information.
Updating System Software
After you install Mac OS X, Software Update will
run automatically, if you have a working Internet connection. (If
Software Update does not run automatically, choose Apple >
Software Update.) This process checks Apple's software download
site for the latest updates for Mac OS X and lists available
updates. When you select an update from the list, Software Update
displays information about the update. Usually the information
includes a URL you can click to see additional details.
Software Update provides options for how you
want to process an update. If you don't want to install a specific
update (if, for instance, you don't have an iPod and don't need
iPod updates), you can select the update in the list and then
choose Update > Ignore Update. In the future, Software Update
will not display that update. However, when a later version of that
update is posted, it will be added to the updates to install. If
you need to update multiple computers running Mac OS X, you may
want to download the update by choosing Update > Download Only.
Then, instead of installing, the update package will be downloaded to /Library/Packages. You can
copy downloaded packages from this location to other computers as
needed, where they can be opened and installed manually.
NOTE
Sometimes an update will be available only after
a prior update has been installed. To ensure that you have a fully
up-to-date system, after you complete an update of your system, you
should run Software Update a second time to see if any newer
updates are available.
To verify whether a software update was
installed successfully, look for its receipt in the folder
/Library/Receipts. The Installed Updates pane of Software Updates
preferences also lists the updates that have been installed.
Clicking "Open as a Log File" displays the installer log file in
the Console utility, which lists installed updates and any errors
encountered.
Checking Console Logs
The Console utility lets you see technical
messages from the Mac OS X system software and Mac OS X
applications. Processes that do not have a graphical interface will
output messages to Console as well as to the system log. Most of
the information sent to Console is captured in the system log.
Opening the Console utility while you are troubleshooting will give
you a better sense of what is happening on Mac OS X, because the
Console utility displays information and errors from processes you
may not know are running.
Lines displayed in Console are usually made up
of a date stamp, the name of the process, and the message. For
instance:
Feb 28 18:45:08 localhost SystemStarter: Startup complete.
This message is simply informational. It shows
that this computer completed startup at 6:45 P.M. on February 28, 2005.
Using Console to View Installation
Log
During installation, any errors and
informational messages are stored in a log file. After installing,
or if you are experiencing problems that you think may be related
to installation, check the installation log to see if any errors
occurred.
1.
|
Open Console (/Applications/Utilities).

|
2.
|
If the list of available log files is not
listed on the left side of the Console window, choose View >
Show Log List.
|
3.
|
Click the disclosure triangle next to /var/log
to see the list of log files in that folder.
NOTE
In general, UNIX tools store their logs in
/var/logs, whereas Apple utilities and third-party applications
store their logs in ~/Library/Logs or /Library/Logs.
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4.
|
Select install.log. This is the log file created
during installation.
 Look for any errors that may have
occurred during installation.
You can use the Filter field at the top right to truncate the log
display. For example, if you type error in that field, you will only see log
entries that include that word. Try a few different terms, such as
error and finish.
|
5.
|
Quit Console.
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Troubleshooting Mac OS X
Installation
If your computer meets the Mac OS X system
requirements but you're unable to complete the installation, you
can troubleshoot the problem using the knowledge, tools, and
processes you've learned in this lesson.
As you've learned, installing Mac OS X is a
process that involves transferring the packages of system software
from the Mac OS X Install DVD to the hard disk of your computer. Very generally speaking,
this process has three phases. These phases represent potential
points of failure:
-
Reading packages from the Mac OS X Install
DVD
-
Processing the packages in RAM using the CPU
-
Writing the packages to the destination
volume
Problems with the Mac OS X Install
DVD
During the installation process, the Installer
attempts to verify the integrity of the DVD. If you are certain
your disc is clean and has no smudges or scratches, you can skip
this verification step. If the Installer indicates that there's a
problem with the DVD, try using the disc on another computer. If
you experience the same symptom on two computers, the disc could be
the problem. If your Mac OS X Install DVD is unusable, call Apple
for replacement. If the disc works on another computer, the problem
could be with your computer's optical drive.
Problems Processing the Packages
The CPU is very unlikely to be the source of an
installation problem, especially if the computer starts up
successfully. However, marginal-quality third-party memory can
contribute to installation issues, issues that might not otherwise
be apparent in day-to-day computer tasks. You might need to remove
third-party RAM from your computer.
TROUBLESHOOTING
During an installation, Mac OS X boots from the
Mac OS X Install DVD, and is unable to use Virtual Memory. If you
have a limited amount of physical RAM available, the speed of your
installation might be affected, and if RAM is very limited, you
might encounter errors if you are transferring a large amount of
data using the Archive and Install option.
Problems Writing the Packages
To test for problems with the hard disk drive to
which you are installing, start the computer with the Mac OS X
Install DVD, choose Utilities > Disk Utility, click First Aid,
then click Verify Disk. After verification or any necessary repair,
try the installation again.
TROUBLESHOOTING
An Erase installation often succeeds where
installations without erasing fail. You should make sure you have a
working backup of your important data before erasing the volume.
Due to the extreme nature of this solution, you might wish to try
all other options first.
Other Troubleshooting Tips
If you encounter problems during the
installation of Mac OS X or any software updates, there are a few
simple things you can try that will help you resolve or gain more
information:
-
Make sure your computer meets the minimum
requirements for Mac OS X 10.4, including the correct version of
firmware.
-
Check the installation log in the Installer by
choosing File > Show Log, or use Console to view
/var/log/install.log. Error messages listed there can help you
troubleshoot the problem.
-
Turn off the Screen Saver and Energy Saver in
System Preferences so they do not activate while you are
downloading or installing.
-
If you are installing Mac OS X on a portable
computer, make sure that it is plugged in to AC power while you are
installing Mac OS X or downloading updates.
-
Try restarting the computer and installing the
update again. Since some installation issues are not reproducible,
you may succeed the second time.
-
If the issue persists, disconnect any other
devices you may have connected to your computer and retry the
installation. Other devices could affect your installation.
Disconnect or remove anything that did not come with your computer. If
removing all nonApple memory leaves you with insufficient memory to
install Mac OS X, then remove everything but the memory. If your
problem persists, you may have an issue with your nonApple
memory.
NOTE
If your installation does not work, or you feel
that you need to undo a System Update, you should not try to delete
some system files and run an installation from an older Mac OS X
Install Disc. That can introduce a wide range of problems,
including unlinked application frameworks that require another
reinstallation to repair. If an installation or upgrade does not go
smoothly, back up all user data and perform an Archive and Install
with a current Mac OS X Install Disc, then run Software Update to
get up-to-date, and reinstall all third-party applications and
drivers.
For more tips, refer to Knowledge Base document
106692, "Mac OS X: Troubleshooting installation and software
updates."
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